Returns and Exchanges
We appreciate satisfied clients. The Wear My Boobs store does its best to offer accurate information on our website and assist with fitting tips via phone calls and e-mail.
This page is clear regarding the exchange policy on all items. Contact us with any concerns you have regarding your purchase. We always make sure the product you receive is right for your needs.
Custom-made breast forms are not eligible for exchanges or return due to cleanliness requirements unless they are damaged in shipping. If your breasts arrive damaged, then we will replace them only. All sales are final.
Our policy of final sale items is here to ensure our client’s health and well-being. Make abundantly sure to select the right size and preferred color before you submit an order.
If your breast arrives damaged from shipping, please contact us within 48 hours of package delivery so we can authorize a proper exchange.
How to file for an exchange
To file for an exchange, you first must email us images of the packaging as you received it and the breasts. If we feel the breast is damaged, we will provide you with a Return Authorization number that must be visible on the package. We will provide you with our return address.
Orders not following the instructions can be delayed in processing or denied upon arrival.
Return postage and insurance (if needed) are the client’s responsibility unless the product was damaged in shipment or incorrectly shipped. We highly advise that all clients keep proof of a tracking number and insurance in case of a failed delivery.
When your parcel arrives at our facility, we will proceed with your exchange.
Return parcels must arrive back at our facility within 14 days of the issued RA number. Items not delivered back within 14 days with exceptions due to postal delay won’t be eligible for an exchange.
Lost or Stolen Packages
Packages stolen or lost after delivery are the customer’s responsibility. Nonetheless, we always do our best to help untangle shipping claims, provided proper documentation is available. Packages lost in transit are first investigated by the carrier. Once the claim is approved and processed by the carrier, the item will be re-shipped.
If you’re not entirely sure of your measurements, it’s best you get in touch so we can help you get it right. We’re the Experts.